Can't Sign In Skype For Business Mac

Skype for Business (Skype, previously Lync) caches files locally on your computer to improve use by pulling information quickly and efficiently. You have issues with the Presence Indicator in Skype. Your Contact list is out of date. You cannot search for users in Skype. The desktop client of Skype for Business (or Lync 2010 / Lync 2013) cache a lot of information on the PC. This caching information is used when the client does e.g. The cache is to minimize the bandwidth consumption of the Skype for Business (Lync) client, since it retrieves a lot of information from cache.

Install Skype for Business for Mac For KU-issued computers: Contact your department technical staff to get Skype for Business for Mac installed. For personal computers: You can find information about downloading Skype for Business online at. Sign in • Launch Skype for Business for Mac.

• Enter your KUOnlineID followed by @ku.edu (). • Select Advanced Options. • Under User Name enter home followed by your KUOnlineID (home KUOnlineID). • Select Continue. • Enter KU password. • Select Sign In.

• To sign out, select Skype for Business from the top menu then choose Sign Out. Note: You will only have to enter the User Name under advanced options the first time you are signing in from your device or computer.

Phone Service Set up your voicemail PIN If you want to check your voicemail by phone or customize your greeting, you'll need to set up a new voicemail PIN. After you are enabled for Skype for Business phone service, you will receive an email from Microsoft Outlook with a PIN number for your voicemail.

Refer to that email, then either: Reset your voicemail PIN by calling in • Call the Outlook Voice Access number, 785-864-1900 or 4-1900. Enter your voicemail PIN at the prompt. It will then ask you to enter a new one.

Note: PINs must be at least 6 characters long, and cannot contain sequential numbers (12346), or repeating numbers (444444). Reset your voicemail PIN through mail.ku.edu You can reset your voicemail PIN, change voicemail preview, and notification settings, and view call answering rules at mail.ku.edu. • Log in with your KU Online ID and password at mail.ku.edu.

• Select the settings icon, then Select Options. • Select Phone in the left navigation • Select Reset my voice mail PIN. Set up a personal voicemail greeting Create a new personal voicemail greeting by logging into mail.ku.edu • Log in with your KU Online ID and password at mail.ku.edu.

• Select the settings (gear) icon then select Options. • Select Phone in the left navigation. • Select call me to play or record a personal greeting. Record a personal greeting by calling in • Call the Outlook Voice Access number, 785-864-1900 or 4-1900. Enter your voicemail PIN at the prompt. • Say “ Personal Options.” • Follow the voice prompts to create and save your message. • When you are satisfied, you can hang up.

Set up your Skype for Business PIN This is optional for anyone using Skype for Business Online Meetings that needs to start the meeting by phone. • Select Sign In. • Choose a language or leave as the default. Depending on your browser, you may need to select Sign In. Download kindle app for mac.

• By User name, enter home followed by your KU Online ID and then enter your Online password. Select Sign In. • Enter and confirm the PIN you'd like to use. Please note: Your PIN must be between 6 and 24 digits long and cannot contain letters, spaces, or special characters. You use this PIN when you dial in to a conference and meetings on your company network. • You have now set up your PIN.

Select Sign Out. Log into your Skype-enabled desk phone Log in to your phone using your user credentials Note: Your tech staff should log you into your phone. The following methods are in the case that your tech staff is not available. • Depending on your phone model, touch the More button then touch Sign In or select the button on the phone located under those options. • Select User Credentials.